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We have created this privacy policy to demonstrate our firm commitment to
protecting information you submit. This privacy policy only applies to transactions made, and data gathered, on the VirtualBoxOffice.com web site,
and does not apply to any other transactions, information, web site or Internet, telephone or offline point of contact between VirtualBoxOffice and
you or other consumers. Please review this privacy policy periodically as we may update it from time to time. This privacy policy was last revised on
January 30, 2007. Each time you visit the Site or provide us with information, by doing so you are accepting the practices described in this privacy
policy at that time. You agree that by using the Site you are expressly and affirmatively consenting to our use and disclosure of the information that
you provide, and consenting to receive emails, as described below in this privacy policy.
In order to operate the Site and provide you with information on products and services that may be of interest to you, we may collect "contact information"
(i.e., information that could be used to contact you such as full name, postal address, phone number and email address as well as your computer's unique
IP address (if any)), "financial information" (i.e., passwords, credit and debit card numbers and bank and other financial institution account numbers)
and "demographic information" (e.g., zip code, postal code, hometown, gender, purchase history information, posting and sales information and age as
well as IP addresses that are not unique to your computer) from you. Please note that nowhere on the Site do we knowingly collect contact information or financial
information from children under the age of 13.
We use contact information to help us efficiently perform transactions, to deliver the services you have requested, to perform quality assurance, sales
analyses and other business analyses, and to contact you in connection with events for which you order, post or sell tickets (including event
confirmations, changes and cancellations). In some cases we may use service providers to help us perform some of these tasks, including, but
not limited to, processing or fulfilling your orders, or performing customer service, business analyses or quality control, and consequently
we may share your contact information with these service providers. In such cases, we often require these service providers to enter into agreements
with us regarding the confidential handling of your information. We may also provide your contact information to your credit card issuer or to credit
card processors for their purposes. When you make a purchase through the Site, or register with the Site, you will provide us with an email address
where we, or these service providers, may contact you for the purposes described in this paragraph.
After you provide us with an email address in connection with ordering or trying to sell tickets through the Site or registering with the Site,
or in connection with any Special Offers as described below, you may visit the "My Account" section of the Site, where you will be given
the opportunity to tell us not to use that email address to send you promotional. "Promotional emails" are emails that are sent solely
for promotional purposes. By submitting an email address to us, you agree that Virtual Box Office (on behalf of itself or on behalf of others) may
send promotional emails to that email address until such time that you so indicate your preference not to receive them. Because many consumers like
to receive some, but not all, types of promotional emails, "My Account" provides you with the opportunity to choose which types of promotional
emails you do not want to receive. Please note that if you ask not to receive promotional emails from Virtual Box Office, you may still receive
promotional emails during the next 72 hour period (as it may take some time for your preferences to be updated throughout our computer systems), you
may still receive non-promotional emails from Virtual Box Office, and you may still receive emails from certain others (including, but not limited to,
Event Providers (defined below)); please read the rest of this privacy policy to learn how others may contact you.
Virtual Box Office sells tickets on behalf of others; it does not produce or otherwise bring you events. Venues, promoters, artists' representatives and
fan clubs, teams, leagues and others ("Event Providers") are involved in, produce and bring you events. When you use Virtual Box Office to order
or try to sell tickets (or to register while attempting to order or sell Tickets), instead of providing your information directly to Event Providers, you
provide your contact information to Virtual Box Office who may then pass that information on to the Event Providers on your behalf-in fact, when you bid
in an auction or order, or try to sell tickets, or register to bid in an auction or to try to order or sell tickets through Virtual Box Office, you
consent for us to provide your email address and other information to the Event Providers. Also, when you elect to receive alerts regarding a specific Event
Provider, we may share your email address with that Event Provider. Sharing information with Event Providers will allow Event Providers to contact you using
the email address or other contact information you provided. If, before we provide your contact information to an Event Provider, you request not to receive
promotional emails from Virtual Box Office, then we will pass that request on to the Event Provider. Nonetheless, because Event Providers are not part of
Virtual Box Office, Event Providers are not subject to this privacy policy and may still use your contact information to communicate with you by sending
emails or through other means, and may share your contact information with others. If you want to learn about a particular Event Provider's privacy policies,
or you do not want to receive communications from a particular Event Provider, or you have other questions, instructions or concerns to which you would
like an Event Provider to respond, then you must contact that Event Provider directly. Also, you may contact an Event Provider directly to learn whether you
may purchase tickets to the Event Provider's event anonymously (i.e., without having that Event Provider receive your contact information) by purchasing
tickets directly through the Event Provider's box office using cash instead of purchasing through Virtual Box Office. Alternatively, you may purchase tickets
at a Virtual Box Office in-store outlet and not provide any contact information.
In addition to selling event tickets on the Site, Virtual Box Office may sell other goods or services, allow you to make reservations, or allow you to
participate in (or register for) contests, sweepstakes or other offers or programs (such as discount or rewards programs, magazine subscriptions,
hotel bookings or cruises) on the Site. Typically, these goods, services, contests, sweepstakes or other offers or programs ("Special Offers")
for which you make purchases, orders or reservations, or for which you participate in or register, are provided by third parties ("Merchants").
Consequently, if you elect to engage in a Merchant's Special Offer, Virtual Box Office may provide that Merchant with your contact information - in fact,
when you elect to engage in a Merchant's Special Offer you consent for us to provide your email address and other information to that Merchant. Because
Merchants are not part of Virtual Box Office, Merchants are not subject to this privacy policy and may use your contact information to communicate with
you by sending emails or through other means, and may share your contact information with others. If you want to learn about a particular Merchant's
privacy policies, or you do not want to receive communications from a particular Merchant, or you have other questions, instructions or concerns
to which you would like a Merchant to respond, then you must contact that Merchant directly.
We may disclose specific contact information when we determine that such disclosure will be helpful to comply with law, to cooperate with or seek assistance
from law enforcement or to protect the interests or safety of Virtual Box Office or other visitors to the Site or users of services or products provided by
Virtual Box Office or to take part with others in joint anti-fraud activities. Also, your contact information may be passed on to a third party in the event
of a transfer of ownership or assets, or a bankruptcy, of Virtual Box Office.
We may also share your contact information with our Non- Virtual Box Office Affiliates (defined below), but each Non-Virtual Box Office Affiliate who receives
your contact information will comply with the terms of this privacy policy with respect to its use and disclosure of the contact information we share with it,
unless the Non- Virtual Box Office Affiliate is also receiving it because it is an Event Provider or Merchant as described above (in which case it will not be
required to comply with this privacy policy with respect to its use or disclosure of such information). When we say "Non- Virtual Box Office
Affiliates" we mean Z-Ticket’s subsidiaries, parents and affiliates (and businesses owned by Virtual Box Office and such companies) that are
not part of Virtual Box Office.
If you are opted out of receiving all promotional emails, then we will not share your contact information with unaffiliated third parties, unless we are
otherwise permitted to under this privacy policy (for example, we will still be permitted to share your contact information with Event Providers or Merchants
but only to the extent permitted above). If you do not opt out of receiving all promotional emails, then we may share your contact information if we believe it
makes business sense. These third parties may communicate directly with you about their products and services.
Virtual Box Office will not be responsible or otherwise liable for any use or disclosure of your contact information by a third party to whom Virtual Box Office
is allowed to disclose your contact information under this privacy policy.
We use your financial information to check your qualifications, to help us efficiently perform sales and other transactions on the Site, to deliver the
goods and services you have requested, to enroll you in the discount, rebate and other programs in which you elect to participate and to perform quality
assurance. In some cases we may use, and consequently we may provide to service providers, your financial information to help us perform some of these tasks.
In such cases, we will require these service providers to enter into agreements with us regarding the confidential handling of your information. We may also
provide your financial information to your credit card issuer, financial institutions or credit card processors to process transactions and for their
other purposes. We may provide your financial information to Event Providers, primarily for facilitating "will call" ticket pick up, dispute
resolution and customer service at the event venue on the date of the event, and may provide your financial information to those Merchants who are providing
you with the goods, services or reservations you purchase or order, or who are administering the offers or programs you enter through this Site (or you enter
through another site after clicking on a link on this Site promoting such an offer or program).
We may disclose specific financial information when we determine that such disclosure may be helpful to comply with law, to cooperate with or seek assistance
from law enforcement to protect the interests or safety of Virtual Box Office or other visitors to the Site or users of services or products provided by Virtual
Box Office or to take part with others in joint antifraud activities. Also, your financial information may be passed on to a third party in the event of a
transfer of ownership or assets, or a bankruptcy, of Virtual Box Office.
Virtual Box Office will not be responsible or otherwise liable for any use or disclosure of your financial information by a third party to whom Virtual Box
Office is allowed to disclose your financial information under this privacy policy.
We may use your demographic information to perform business analyses or to tailor the Site and communications to your interests. We may share anonymous,
aggregated (grouped) demographic information with advertisers and other third parties so that they can tailor their advertisements and communications to the
appropriate audience. Any time that we are allowed under this privacy policy to share your contact information or financial information, we may also share your
demographic information along with it.
On the Site, we place links to other web sites operated by other parties. Some of these other web sites contain our brand names and trademarks and other
intellectual property that we own; others do not. When you click on these links and visit these other web sites, regardless of whether or not they contain our
brand names, trademarks and other intellectual property, you need to be aware that we do not control these other web sites or these other web sites' business
practices, and that this privacy policy does not apply to these other web sites. Consequently, the operators of these other web sites may collect
different kinds of information about you, and may use and disclose that information in different ways than we would if it were collected on the Site.
We encourage you to review their privacy policies and remind you that we will not be responsible for their actions.
Like most e-commerce websites, each time you visit the Site, we automatically collect your IP address and the web page from which you came. In order to
administer and optimize the Site for you and to diagnose problems with our Site, we use your IP address to help identify you and to gather broad demographic
information about you.
Like most websites, the Site uses cookies to help it keep track of your purchases and other activity on the Site and enhance your experience on the Site.
We also use cookies to deliver content specific to your interests and to facilitate the retrieval of information so you do not have to re-enter it each
time you visit the Site. On the Site, others may place or read cookies on your browser as well. If you wish to disable these cookies, the "help"
portion of the toolbar on most browsers will tell you how. However, if you set your browser to disable cookies, you may not be able to access certain areas or
features of the Site.
The Site has security measures in place to help protect against the loss, misuse and alteration of the information under our control. We use secure socket
layer (SSL) technology from Network Solutions to help protect the security of commerce transactions. We encrypt your contact information and financial
information as it travels over the Internet and we store your financial information on our servers in encrypted form. Your information may be transferred to
and maintained in whole or in part on computer networks which may be located outside of the state, province, country or other governmental jurisdiction in which
you reside, and may be stored on equipment or in facilities leased or licensed from third parties.
The Site may provide you with the opportunity to post information for display in areas of the site that are accessible to viewing by the general public
("public areas"), including, but not limited to, bulletin boards, chat rooms and user-submitted concert or other event reviews. This privacy
policy does not apply to any information that you submit for use in public areas. We ask that you do not submit any contact information or financial
information for display in public areas, as other people who use the Site will see it. If you submit such information for display in public areas, Virtual
Box Office cannot prevent it from being used in a manner that violates the law, your personal privacy or your safety. By submitting such information for
display in public areas, you assume the risks and sole liability arising as a result of such information being displayed.
You may click on the Site's My Account link and follow the instructions to modify information you have previously provided to us or to indicate
(in greater detail) which types of promotional emails you want (or do not want) to receive from us. Emails that we send you may also have links
to the Site's My Account section. If you would like to delete a My Account account that contains your information, please contact customer service.
Please note that deleting your account on My Account will not delete all of your contact information or other information contained on our systems,
as much or all of this information will be retained to preserve records of our commercial relationship with you. Further, certain information may have
already been provided to third parties as described above.
Please note that changing information through your My Account profile, or otherwise opting-out of receipt of email communications from Virtual Box Office and
third parties (other than Event Providers or others for whom you cannot use the Site to cause an opt-out to be effective as stated above) will only
change the data reflected in My Account for purposes of transacting future business on the Site and for managing future communications from Virtual Box Office.
If Virtual Box Office has already provided your information to a third party before you have changed it on My Account, then it is possible that the third party
will not receive an update of the information reflecting the change.
If you have any questions or concerns about this privacy policy or would like to contact us regarding the information you have submitted to us, you can contact
us at the following addresses:
To contact us:
If you wish to exercise a legal right that you may have under California law to learn whether we have disclosed your personal information to third parties for direct marketing purposes, please send a letter to the Privacy Officer at the California address listed above requesting to know the type of such information we shared and the kinds of companies with whom we have shared it for such purposes, and we will tell you. If, to the extent required by law or otherwise, we notify you that the security of the information you submit has been compromised, then you agree that we may give you such notice by email instead of by regular mail. |
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| I spoke to a representative who called me back
right away and reassured me that where we are sitting are good seats and not to worry. Thank you for the prompt response and excellent customer service, I'm sure my boyfriend and I will enjoy the event. :) Songreta
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